IPA Books+
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Adding JobKeeper Allowance pay items in IPA Books+
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
JobKeeper Payments FAQ
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The JobKeeper Extension Webinar by Clayton Oates (QA Business)
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Using IPA Books+ Timesheets with Payroll
FAQ - IPA Books+ STP
Banking
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IFA Books+ (UK)
Making Tax Digital (MTD) for VAT
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Populating your MTD for VAT return
VAT reports
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Postponed VAT Accounting
XML VAT return submissions
UK Domestic Reverse Charge scheme
Temporary reduced 12.5% VAT rate
Dashboard
IPA Books+ FAQ
Reconciling External Merchant Fees
Troubleshooting
IFA Books+ (UK) troubleshooting
Entering YTD Payroll balances in IPA Books+, when migrating from another software.
Payable Type field in IPA Books+
Unable to login to IPA Books+ Portal when Ad-blocker is installed.
Preparing IPA Books+ for Single Touch Payroll, (STP)
How to enter a Director’s Loan into a IPA Books+ Book
Duplicate Pay Runs Automatically Created in IPA Books+
How to Submit a Nil STP Submission to the ATO using IPA Books+
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
Submitting an STP Update Event or Full File Replacement in IPA Books+
How to switch the ownership of a bank feed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Payment summary is out by Pays, which was done via YTD setup.
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
Setting up and processing Payroll in IPA Books+.
How do I enable Leave Loading to be included in Super calculations in IPA Books+?
“Invalid Company Information error” in GovConnect STP when submitting pays from IPA Books+
Unable to pay super guarantee for amounts below $450.00
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Text on IPA Books+ new design is not properly aligned
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
Recording RCTI in IPA Books+ or (buyer created tax invoice)
Processing Time In Lieu in IPA Books+
Connecting your Book to your BankData feeds
"An error occurred while processing your request or the page you last visited does not exist anymore" when create/view a TPAR report
How to close a BankData Account in IPA Books+
Importing PayPal transactions and matching with my records from PayPal payment services.
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
Downloaded Bankdata transactions disappear from a IPA Books+ Book
Writing Off Bad-Debts in IPA Books+:
How to link Bankdata feeds and allocate transactions in IPA Books+
Creating a new role for a user in IPA Books+.
Postings don’t balance when entering a Journal.
Error - Tax code cant be entered for non-taxable items
Deleting a IPA Books+ BankData subscription
How to Setup and Calculate Super in IPA Books+
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
Super is not calculating
Setting up a BankData account on IPA Books+
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Downloaded bank transaction does not allocate to bank ledger accounts
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to add or change or purchase the new modules? Activate /Deactivate Modules
Credit Card transactions no longer available in IPA Books+ after creating a new Yodlee feed
Manually Importing PayPal fee transactions.
How to lock or unlock the book.
How to enable Estimates or Quotes feature in my Book?
Recording SuperStream payments in IPA Books+
STP Payrun Has No Figures Appearing
How to update YTD balances on the Payment summary in IPA Books+
Invoice shows Due Date one day before Invoice Date
Editing and creating a new ABA file with an updated amount
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
Removing an account from your IPA Books+ BankData Record
Transaction rule does not pick up the transaction
Configuring and Understanding PayPal integration in IPA Books+
Creating customer statements
Entering the FBT amount on the Payment Summary in IPA Books+
Understanding RESC in IPA Books+
BankData signup & configuration for IPA Books+
Do not have a decimal point on the IPA Books+ App
CashBook Online screen wobbles
Processing Employment termination payments (ETP) in IPA Books+:
Refund customer overpayment
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Processing SuperStream in IPA Books+
An error occurred submitting single touch payroll details to the API
Credit Card Account has no provision for a Credit Limit
Creating an ABA file for batch payments processing in bank, from IPA Books+.
Manually Importing PayPal transactions
How to update the billing information in IPA Books+? How to change the credit card details
How to enable/process Taxable Payments Annual Reports (TPAR) in IPA Books+.
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
How to edit/delete the paid invoices in IPA Books+?
Supplier Overpayment
How do I enter ACN in IPA Books+?
Enter opening balances in IPA Books+
Processing GST payable and GST refunds to and from the ATO in IPA Books+
Latest Bankdata transactions not available in IPA Books+ Book.
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
Create new user in IPA Books+, Delete the user, share the book with accountants
Invoices print with part of top and left side cut off
Forcing an immediate update of your Yodlee bankfeed
Grey Screen When Trying to Print in IPA Books+
Receiving a cash refund for an overpayment of a bill.
How to unlock the bank account that has been locked after reconciliation.
Cannot change Terms and Credit limits on the IPA Books+ App
IPA Books+ Invoice does not save.
Last financial year to date report does not show transactions to today
How to process the Termination in IPA Books+?
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in IPA Books+
STP Screen has Doubled Up Employees & Gross Amounts in IPA Books+
Looping issue when creating new Book.
Customer Portal
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Changing from a Single Sign In Login to a Username/Password one
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Bankdata
How to
Getting Started
Yodlee
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FAQ - Yodlee
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Troubleshooting - Bankdata
Bank Feed Management screen is missing some bank feed connections.
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in IPA Books+
Signing up for a Bankdata license on Reckon Accounts
Latest Bankdata transactions not available in IPA Books+ Book.
Bank Feeds available on Reckon Bank Data
Forcing an immediate update of your Yodlee bankfeed
Bankfeed missing transaction
Accessing Yodlee feeds with MFA for the first time
Creating a direct feed to a Westpac bank account
Yodlee feeds do not automatically update
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
You dont have permission to request bank feeds .....for an ANZ Business One CC
Handling Online Banking and BankData in the one company file
How to Export transactions from your bank account
How to sign up an Australian ANZ Business Banking account to BankData
Unexpected Error Adding Yodlee Feed for BankData
Transactions for Yodlee accounts suddenly stop
You don’t have permission to request bank feeds for this account error when attempting to download B
Don’t have permission to download Bankdata on my Credit Card Number.
Bankdata: Re-verify Your Login Credentials / "You need to use your netlock device" for Commbiz
Reckon GovConnect
How to
Troubleshooting
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error ‘Something went wrong’, when trying to open GovConnect
Registering your software ID to ATO via ATO Access Manager.
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
Revoking the Multi-factor Authentication (MFA) for use on another device.
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
What is recovery PIN and how to access it in Reckon GovConnect STP portal
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
Common ATO STP Errors in Reckon GovConnect
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
Error message 'Please contact the Tax Office', when submitting STP to ATO
Adding MFA via Chrome extension alternative to smartphone
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
FAQS for GovConnect STP
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- Using IPA Books+ Timesheets with Payroll
Using IPA Books+ Timesheets with Payroll
IPA Books+ allows you to build pay run data from existing approved Timesheets.
Pre-requisites
Before you can use send timesheet data to payroll, there are a few things you need to be aware of.
- You must have IPA Books+ Core, Payroll Medium and Time Medium modules activate on your book.
- This feature is not available if you have the sunsetted version of Time and Expense Medium module.
- Timesheet approval process must be enabled.
Assign pay item permission
Assign pay item permission allows you to control which user role has permission to assign pay items on the timesheet. The pay item will be used during the pay run.

When Assign pay item permission is checked and timesheet approval process is enabled, a Pay item column will be available on the timesheet. The pay item column will list all active ordinary time earnings (OTE) and Overtime (OT) pay items from book settings. Leave items will be listed from the Employee record (Leave tab).

Using Timesheets with a Pay run
To perform a Pay run with Timesheet data, ensure that you have approved Timesheets for the relevant employees completed.
For more information about configuring IPA Books+ Timesheets, click here.
Open the Pay runs list being selecting Pay runs from the side menu

Once the Pay runs list opens, click Add.

The Create pay run dialog box will open.

Click the Use timesheet data for pay run checkbox.
Enter the Pay period start date : this is date will be used as the starting date for the timesheet.
Enter the Pay period end date : this is date will be used as the ending date for the timesheet.
Enter the Payment date : this is the date you are paying the employees for the pay period.
Click Create pay run.
IPA Books+ Payroll will then retrieve timesheet data from the pay period.
If there are no approved timesheet data found for the pay period, the following dialog will display. Ensure that there are valid and approved timesheets available in the selected pay period date range.

Pay run entry
Once the timesheet data has been imported, the pay run list will appear with the new pay run. Click the pay run to go to the Pay run edit screen as per below

Once timesheet data has been imported into a pay run, the pay run can be updated and edited like any other pay run entry.
To add a new employee to the pay run who did not have any timesheet data, click Add new row
Individual pay run editing
To view the individual employee details imported from the timesheet click the employees name which will open the edit individual employee pay run screen as per below.

In this particular case, the employee had a timesheet entry for 8 hours in the pay period and on the timesheet the Ordinary pay item had been selected.
The Rate comes from the employees profile (the Pay set up tab) . In this case the employee had a Rate of $28 per hour set against the Ordinary pay item in their profile.
Additional items can be added to the employees pay run by clicking the Add new row button in each area of the pay run (eg Earnings & Leave, Allowances & Reimbursements etc).
However if there is a difference (such as for example one timesheet is linked to a customer and one is not) they will not be consolidated.
Example 1: If an employee has a timesheet with 32 hours Ordinary and a second timesheet in the pay period for 40 hours Ordinary, the pay run will appear with the Ordinary having a Qty of 72.
Example 2: If an employee has a timesheet with 32 hours Ordinary linked to customer Bob Smith and a second timesheet in the pay period with 30 hours Ordinary. The pay run will have two lines. One for Ordinary 32 hours linked to the customer Bob Smith and a second line with a Qty of 30 and no customer link.
Finishing the pay run
To finish the pay run return to the main pay run edit screen by clicking the pay run name in the breadcrumb menu as per below

In the example above the pay run name is Timesheet pay run.

Click the Action drop down menu and click Finish pay run
