IPA Books+
How to
Getting Started - IPA Books+
Day to Day
Recurring Transactions
Estimates
Invoices - IPA Books+
Customer Adjustment Notes
Receive Money
Bills
Supplier Adjustment Notes
Make Payments
Chart of Accounts
Projects
Items
Timesheets
Expense Claims
Journals
Customer Statements - IPA Books+
Contacts centre
Contacts
Payroll
NSW support package
JobKeeper Payment
JobKeeper Payment
JobKeeper reporting periods
Processing JobKeeper Payments in IPA Books+
Adding JobKeeper Allowance pay items in IPA Books+
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
JobKeeper Payments FAQ
JobKeeper reporting periods
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobMaker Credits
Quick Guide
Pay Items
Employees
Employee invitation
Processing a Pay Run
Processing SuperStream Payments
Super Funds
Single Touch Payroll - IPA Books+
Processing EOFY - IPA Books+
Payment Summaries
Processing Payments
Lodge Tax File Number (TFN) Declaration
Using IPA Books+ Timesheets with Payroll
FAQ - IPA Books+ STP
Banking
Bank Accounts - IPA Books+
Bank Transactions
Suggested Matches
Allocate Transactions
IPA Books+ Transactions
Fast Coding
Reconciliation - IPA Books+
Reconciling your accounts
Undoing a bank reconciliation
Transfer Money
Transaction Rules
Bank Payments
Reporting
Book Settings
Features
Document Storage
IPA Books+ Search
Grossed-Up Transactions
Classifications
Column Filters
Import Chart of Accounts
Integrations
IFA Books+ (UK)
Making Tax Digital (MTD) for VAT
Making Tax Digital (MTD) for VAT introduction
General VAT settings
VAT details
Authorising MTD for VAT
VAT rates
Populating your MTD for VAT return
VAT reports
Preparing and submitting a VAT return
Re-authorising MTD for VAT.
Postponed VAT Accounting
XML VAT return submissions
UK Domestic Reverse Charge scheme
Temporary reduced 12.5% VAT rate
Dashboard
IPA Books+ FAQ
Reconciling External Merchant Fees
Troubleshooting
IFA Books+ (UK) troubleshooting
Entering YTD Payroll balances in IPA Books+, when migrating from another software.
Payable Type field in IPA Books+
Unable to login to IPA Books+ Portal when Ad-blocker is installed.
Preparing IPA Books+ for Single Touch Payroll, (STP)
How to enter a Director’s Loan into a IPA Books+ Book
Duplicate Pay Runs Automatically Created in IPA Books+
How to Submit a Nil STP Submission to the ATO using IPA Books+
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
Submitting an STP Update Event or Full File Replacement in IPA Books+
How to switch the ownership of a bank feed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Payment summary is out by Pays, which was done via YTD setup.
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
Setting up and processing Payroll in IPA Books+.
How do I enable Leave Loading to be included in Super calculations in IPA Books+?
“Invalid Company Information error” in GovConnect STP when submitting pays from IPA Books+
Unable to pay super guarantee for amounts below $450.00
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Text on IPA Books+ new design is not properly aligned
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
Recording RCTI in IPA Books+ or (buyer created tax invoice)
Processing Time In Lieu in IPA Books+
Connecting your Book to your BankData feeds
"An error occurred while processing your request or the page you last visited does not exist anymore" when create/view a TPAR report
How to close a BankData Account in IPA Books+
Importing PayPal transactions and matching with my records from PayPal payment services.
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
Downloaded Bankdata transactions disappear from a IPA Books+ Book
Writing Off Bad-Debts in IPA Books+:
How to link Bankdata feeds and allocate transactions in IPA Books+
Creating a new role for a user in IPA Books+.
Postings don’t balance when entering a Journal.
Error - Tax code cant be entered for non-taxable items
Deleting a IPA Books+ BankData subscription
How to Setup and Calculate Super in IPA Books+
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
Super is not calculating
Setting up a BankData account on IPA Books+
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Downloaded bank transaction does not allocate to bank ledger accounts
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to add or change or purchase the new modules? Activate /Deactivate Modules
Credit Card transactions no longer available in IPA Books+ after creating a new Yodlee feed
Manually Importing PayPal fee transactions.
How to lock or unlock the book.
How to enable Estimates or Quotes feature in my Book?
Recording SuperStream payments in IPA Books+
STP Payrun Has No Figures Appearing
How to update YTD balances on the Payment summary in IPA Books+
Invoice shows Due Date one day before Invoice Date
Editing and creating a new ABA file with an updated amount
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
Removing an account from your IPA Books+ BankData Record
Transaction rule does not pick up the transaction
Configuring and Understanding PayPal integration in IPA Books+
Creating customer statements
Entering the FBT amount on the Payment Summary in IPA Books+
Understanding RESC in IPA Books+
BankData signup & configuration for IPA Books+
Do not have a decimal point on the IPA Books+ App
CashBook Online screen wobbles
Processing Employment termination payments (ETP) in IPA Books+:
Refund customer overpayment
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Processing SuperStream in IPA Books+
An error occurred submitting single touch payroll details to the API
Credit Card Account has no provision for a Credit Limit
Creating an ABA file for batch payments processing in bank, from IPA Books+.
Manually Importing PayPal transactions
How to update the billing information in IPA Books+? How to change the credit card details
How to enable/process Taxable Payments Annual Reports (TPAR) in IPA Books+.
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
How to edit/delete the paid invoices in IPA Books+?
Supplier Overpayment
How do I enter ACN in IPA Books+?
Enter opening balances in IPA Books+
Processing GST payable and GST refunds to and from the ATO in IPA Books+
Latest Bankdata transactions not available in IPA Books+ Book.
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
Create new user in IPA Books+, Delete the user, share the book with accountants
Invoices print with part of top and left side cut off
Forcing an immediate update of your Yodlee bankfeed
Grey Screen When Trying to Print in IPA Books+
Receiving a cash refund for an overpayment of a bill.
How to unlock the bank account that has been locked after reconciliation.
Cannot change Terms and Credit limits on the IPA Books+ App
IPA Books+ Invoice does not save.
Last financial year to date report does not show transactions to today
How to process the Termination in IPA Books+?
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in IPA Books+
STP Screen has Doubled Up Employees & Gross Amounts in IPA Books+
Looping issue when creating new Book.
Customer Portal
How to
IPA Books+
Getting Started
Creating an Account
Updating your Details
FAQ - Customer Portal
Changing from a Single Sign In Login to a Username/Password one
Transferring Ownership
Adding Modules
Deactivate your subscription
Partners
Troubleshooting
Bankdata
How to
Getting Started
Yodlee
Feed Status
FAQ - Yodlee
Changing my Bank Login
Missing Latest Transactions
Connecting to Yodlee FastLink
Direct Bank Feeds
BankData FAQ
Troubleshooting - Bankdata
Bank Feed Management screen is missing some bank feed connections.
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in IPA Books+
Signing up for a Bankdata license on Reckon Accounts
Latest Bankdata transactions not available in IPA Books+ Book.
Bank Feeds available on Reckon Bank Data
Forcing an immediate update of your Yodlee bankfeed
Bankfeed missing transaction
Accessing Yodlee feeds with MFA for the first time
Creating a direct feed to a Westpac bank account
Yodlee feeds do not automatically update
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
You dont have permission to request bank feeds .....for an ANZ Business One CC
Handling Online Banking and BankData in the one company file
How to Export transactions from your bank account
How to sign up an Australian ANZ Business Banking account to BankData
Unexpected Error Adding Yodlee Feed for BankData
Transactions for Yodlee accounts suddenly stop
You don’t have permission to request bank feeds for this account error when attempting to download B
Don’t have permission to download Bankdata on my Credit Card Number.
Bankdata: Re-verify Your Login Credentials / "You need to use your netlock device" for Commbiz
Reckon GovConnect
How to
Troubleshooting
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error ‘Something went wrong’, when trying to open GovConnect
Registering your software ID to ATO via ATO Access Manager.
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
Revoking the Multi-factor Authentication (MFA) for use on another device.
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
What is recovery PIN and how to access it in Reckon GovConnect STP portal
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
Common ATO STP Errors in Reckon GovConnect
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
Error message 'Please contact the Tax Office', when submitting STP to ATO
Adding MFA via Chrome extension alternative to smartphone
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
FAQS for GovConnect STP
- All Products
- Bankdata
- Troubleshooting - Bankdata
- Bank Feeds available on Reckon Bank Data
Bank Feeds available on Reckon Bank Data
Legacy KB ID: 5308
Question
What banks and credit cards are available on Bankdata?
Answer
You can connect to a bank account by either a secure direct bank feed to your Bank, or through a 3rd Party integrator – Yodlee Inc.
Apart from ANZ Business One and Kiwibank, access to credit card accounts is available only through Yodlee Inc.
For a direct connection to your bank you will need to complete a Bank Authorization Form and await a bank approval. Allow 8 business days from the time you submit your form to Reckon Ltd.
For a Yodlee feed you will be asked for your bank internet login credentials. Approval is usually immediate and you will be able to download transactions from the next business day.
If you are not willing to trust Yodlee Inc with your bank internet credentials then you will not be able to connect to credit card accounts and other bank accounts.
If your bank or credit card company is not in the list then let us know on bankdata@reckon.com and we will approach Yodlee Inc to add it.
The availability of a connection to Yodlee is dependent on the financial institution having processes that are compatible with the Yodlee process and that Yodlee Inc internet sites are not consciously blocked by the financial institution.
Not all bank account types are available for a Direct or a Yodlee feed. Please check with your bank on what is available. Generally, transactional accounts (savings and chequing) without any restrictions on use are available.
Transactions will be available from the day the bank or Yodlee approves the connection.
The list of available banks and credit card organisations does change over time.
Direct Feeds - Banks
Australia
- ANZ
- Bank of Melbourne
- Bank of Queensland
- Bank of SA
- Bendigo Bank
- CBA
- NAB
- StGeorge
- Westpac
New Zealand
- ANZ (NZ)
- ASB Bank
- KiwiBank
- NBS
- TSB Bank
- Westpac (NZ)
Direct Feeds - Credit Cards
Australia
- ANZ – Business One (via ANZ website only)
New Zealand
- Kiwibank
Indirect Feeds through Yodlee Inc (provided and managed by Yodlee Inc)
- Available institutions can change without notice
Links to some institutions may still be in production
Connections are prone to technical errors - see the Reckon Community for status updates
AUS Banks
- Adelaide Bank (Australia) - Banking
- AFG Home Loans Icon (Australia) - Banking
- AFG Home Loans Retro/direct (Australia) - Banking
- AMP (Australia) - Banking
- ANZ (Australia) - Banking
- ANZ Prepaid Cards (Australia) – Banking
- ANZ Salary Packaging Cards (Bank) (Australia) – Banking
- ANZ Travel Cards - Multiple Currencies (Australia) - Banking
- Australian Military Bank
- Auswide Bank (Australia)
- Bank Australia (Australia) - Banking
- Bank First (Australia) - Banking
- Bank of Melbourne (Australia) - Banking
- Bank of Melbourne (Business) (Australia) - Banking
- Bank of Queensland (Australia) - Banking
- BankSA (Australia) - Banking
- BankSA Business Banking (Australia) - Banking
- BankVic (Australia) - Banking
- BankWest (Australia) - Banking
- BankWest Business Banking (Australia) - Banking
- BCU (Australia) - Banking
- BDCU Alliance Bank (Australia) - Banking
- Bendigo Bank (Australia) - Banking
- Beyond Bank (Australia) - Banking
- Big Sky (Australia) - Banking
- BOQ Specialist (Australia) - Banking
- Broken Hill Community CU Bank (Australia)
- Capricornian Bank (Australia) - Banking
- Central West CU (Australia) - Banking
- Citibank (Australia) - Banking
- Commonwealth (CommBiz) (Australia) - Banking
- Commonwealth Bank CBA (Australia) - Banking
- CommSec Cash Management (Australia) – Banking
- Community First (Australia) - Banking
- CU SA (Australia) - Banking
- CUA (Australia) - Banking
- Custom Bank - Bank
- Defence Bank (Australia) - Banking
- Delphi Bank (Australia) - Banking
- Esso Employees CU Bank (Australia) - Banking
- eway (Australia) - Banking
- Fire Services CU - Bank
- Firefighters Mutual Bank (Australia)
- First Option CU (Australia) - Banking
- Firstmac (Australia) - Banking
- G&C Mutual Bank (Australia)
- Gateway Bank (Australia)
- Goulbourn Murray Bank (Australia)
- Greater Bank (Australia)
- Heritage Bank (Australia) - Banking
- Holiday Coast CU (Australia) - Banking
- Horizon CU (Australia) - Banking
- HSBC Bank (Australia) - Banking
- Hume Bank (Australia) - Banking
- Illawarra CU (Australia) - Banking
- IMB Building Society (Australia) - Banking
- ING (Australia) - Banking
- Loans.Com.AU (Australia) - Banking
- Lutheran Laypeoples League Australia) - Banking
- Macarthur CU (Australia) - Banking
- Macquarie Bank (Australia) - Banking
- Macquarie Business (Australia) - Banking
- Maitland Mutual Building Society (Australia) - Banking
- Maritime Mining Power CU - Bank
- Members Equity Bank ME Bank (Australia) – Banking
- myMove Banking (Australia) - Banking
- MyState Bank (Australia) - Banking
- NAB Internet (Australia) - Banking
- NAB Connect (Australia) - Banking
- Newcastle Permanent (Australia) - Banking
- Newcastle Permanent Business Banking (Australia)
- Orange CU (Australia) - Banking
- Peoples Choice CU (Australia) - Banking
- Pepper Money Home Loans Australia (Australia) - Banking
- PN Bank (Australia) - Banking
- Police Bank (Australia)
- Police CU (Australia) - Banking
- Qantas Cash (Australia) - Banking
- QBank (Australia) - Banking
- Qudos Bank (Australia)
- Queensland Country CU (Australia) - Banking
- Queenslanders CU (Australia) - Banking
- RaboDirect (Australia) - Banking
- RACQ Bank (Australia)
- RAMS (Australia) - Banking
- Regional Australia Bank (Australia)
- Rock Building Society (Australia) - Banking
- SCU More Generous Banking (Australia) - Banking
- Select Encompass CU (Australia) - Banking
- Service One Mutual Ltd (Australia) - Banking
- St. George Bank (Australia) - Banking
- St. George Bank Business Banking (Australia) - Banking
- State Custodians (Australia) – Banking
- Southern Cross CU (Australia) - Banking
- SUMMERLAND CU (Australia) - Banking
- Suncorp (Australia) - Banking
- SWSCU (Australia) - Banking
- Teachers Mutual Bank (Australia) - Banking
- Traditional CU Bank (Australia)
- UBank (Australia) - Banking
- UniBank (Australia) - Banking
- Velocity Global Wallet (Australia) - Banking
- Virgin Money Loan (Reward Me Home loans) (Australia) - Banking
- WAW Smart Banking (Australia) - Banking
- Warwick CU (Australia) - Banking
- Westpac (Australia) - Banking
- Westpac Business (Australia) - Banking
- Westpac Corporate (Australia) - Banking
- Woolworths Ezy Banking (Australia)
NZ Banks
- AMP New Zealand (New Zealand) - Banking
- ANZ (New Zealand) - Banking
- ANZ Direct Online (New Zealand) - Bank
- Aotearoa CU Bank (New Zealand)
- ASB Banking (New Zealand) - Banking
- ASB Fastnet Business (New Zealand) - Banking
- Bank of New Zealand (New Zealand) - Banking
- Bank of New Zealand Business Banking (New Zealand)
- CBS Canterbury (New Zealand) - Banking
- Custom Bank - Bank
- First CU (New Zealand) – Banking
- First CU (United CU) (New Zealand) – Banking
- HSBC (New Zealand) - Banking
- Kiwibank (New Zealand) - Banking
- NZCU Auckland (New Zealand) – Banking
- NZCU Baywide (New Zealand) – Banking
- NZCU South (New Zealand) – Banking
- Rabobank (New Zealand) – Banking
- RaboDirect (New Zealand) – Banking
- SBS Bank (New Zealand)
- The Co-operative (New Zealand) - Banking
- TSB Bank (New Zealand) - Banking
- Westforce CU Bank (New Zealand)
- Westpac (New Zealand) - Banking
- Westpac Bank Business Banking (New Zealand)
AUS Credit Cards
- 28 Degrees Mastercard (Australia)
- Adelaide Bank (Australia) - Credit Card
- American Express Cards (Australia)
- American Express Cards Mobile (Australia) - Credit Cards
- ANZ (Australia) - Credit Card
- Aussie Credit Card (Australia)
- Bank Australia (Australia) - Credit Union
- Bank First (Australia) - Credit Card
- Bank of Melbourne (Australia) - Credit Card
- Bank of Queensland (Australia) - Credit Card
- Bank of us (Australia) - Credit Card
- BankSA (Australia) - Credit Card
- BankWest (Australia) - Credit Card
- bcu (Australia) - Credit Card
- BDCU Alliance Bank (Australia) - Credit Card
- Bendigo Bank (Australia) - Credit Card
- Beyond Bank (Australia) - Credit Card
- Big Sky (Australia) - Credit Card
- BOQ Specialist Bank (Australia) - Credit Card
- Buyers Edge (Australia) - Credit Card
- Card Services Online (Australia) - Credit Card
- Citibank (Australia) - Credit Card
- Coles MasterCard (Australia)
- Commonwealth Bank (CommBiz) (Australia) - Credit Card
- Commonwealth Bank CBA (Australia) - Credit Card
- Creditline Card (Australia)
- CU SA (Australia) - Credit Card
- CUA (Australia) - Credit Card
- Custom Bank - Credit Card
- David Jones (American Express Card) (Australia) - Credit Card
- Defence Bank (Australia) - Credit Card
- Diners Club (Australia) - Credit Card
- Esso Employees CU Bank (Australia) - Credit Card
- Firefighters Mutual Bank (Australia) - Credit Card
- First Option CU (Australia) - Credit Card
- G&C Mutual Bank (Australia) - Credit Card
- GEM Visa (Australia) - Credit Card
- Greater Bank (Australia) - Credit Card
- Heritage Bank (Australia) - Credit Card
- HSBC Bank (Australia) - Credit Cards
- HSBC Credit Cards Online (Australia)
- Hume Bank (Australia) - Credit Card
- ING (Australia) - Credit Card
- Jetstar Mastercard (Australia)
- Latitude Eco MasterCard (Australia) - Credit Card
- Latitude Finance GO MasterCard (Australia) - Credit Card
- Latitude GO Business MasterCard (Australia) - Credit Card
- Latitude Infinity (Australia) - Credit Card
- Latitude Low Rate MasterCard (Australia) - Credit Card
- Latitude MasterCard (Australia) - Credit Card
- Lombard (Australia) - Credit Card
- Macquarie Bank (Australia) - Credit Card
- Members Equity Bank ME Bank (Australia) - Credit Card
- Mortgage Choice (Australia) - Credit Card
- Myer Card (Australia)
- Myer Visa Card (Australia)
- MyState Card (Australia)
- NAB Connect (Australia) - Credit Card
- NAB Internet (Australia) - Credit Card
- Newcastle Permanent (Australia) - Credit Card
- Peoples Choice (Australia) Credit Card
- PN Bank (Australia) Credit Card
- Police Bank (Australia) Credit Card
- Qudos Bank (Australia) Credit Card
- Service One Mutual Limited (Australia) - Credit Card
- St. George Bank (Australia) - Credit Card
- Suncorp (Australia) - Credit Card
- Teachers Mutual Bank (Australia) - Credit Card
- Virgin Money (Australia) - Credit Card
- Westpac (Australia) - Credit Card
- Westpac Business (Australia) - Credit Card
- Woolworths Everyday Money Credit Card (Australia)
- Woolworths Ezy Banking (Australia) - Credit Card
NZ Credit Cards
- American Express (New Zealand) - Credit Card
- ANZ (New Zealand) - Credit Card
- ASB Bank (New Zealand) - Credit Card
- Bank of New Zealand (New Zealand) - Credit Cards
- Custom Bank - Credit Card
- Farmers Finance Card (New Zealand)
- Kiwibank (New Zealand) - Credit Card
- TSB Bank (New Zealand) - Credit Card
- Westpac (New Zealand) - Credit Card
- Westpac Business Online (New Zealand) - Credit Card
Updated: 12/02/2020