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Getting Started - IPA Books+
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Processing JobKeeper Payments in IPA Books+
Adding JobKeeper Allowance pay items in IPA Books+
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
Processing a Pay Run
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Single Touch Payroll - IPA Books+
Processing EOFY - IPA Books+
Lodge Tax File Number (TFN) Declaration
Using IPA Books+ Timesheets with Payroll
FAQ - IPA Books+ STP
Bank Accounts - IPA Books+
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Reconciling your accounts
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Making Tax Digital (MTD) for VAT
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UK Domestic Reverse Charge scheme
IPA Books+ FAQ
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IFA Books+ (UK) troubleshooting
Entering YTD Payroll balances in IPA Books+, when migrating from another software.
Payable Type field in IPA Books+
Unable to login to IPA Books+ Portal when Ad-blocker is installed.
Preparing IPA Books+ for Single Touch Payroll, (STP)
How to enter a Director’s Loan into a IPA Books+ Book
Duplicate Pay Runs Automatically Created in IPA Books+
How to Submit a Nil STP Submission to the ATO using IPA Books+
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Submitting an STP Update Event or Full File Replacement in IPA Books+
How to switch the ownership of a bank feed
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Payment summary is out by Pays, which was done via YTD setup.
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
Setting up and processing Payroll in IPA Books+.
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Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
Recording RCTI in IPA Books+ or (buyer created tax invoice)
Processing Time In Lieu in IPA Books+
Connecting your Book to your BankData feeds
How to close a BankData Account in IPA Books+
Importing PayPal transactions and matching with my records from PayPal payment services.
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
Downloaded Bankdata transactions disappear from a IPA Books+ Book
Writing Off Bad-Debts in IPA Books+:
How to link Bankdata feeds and allocate transactions in IPA Books+
Creating a new role for a user in IPA Books+.
Postings don’t balance when entering a Journal.
Error - Tax code cant be entered for non-taxable items
Deleting a IPA Books+ BankData subscription
How to Setup and Calculate Super in IPA Books+
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
Super is not calculating
Setting up a BankData account on IPA Books+
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Downloaded bank transaction does not allocate to bank ledger accounts
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to add or change or purchase the new modules? Activate /Deactivate Modules
Credit Card transactions no longer available in IPA Books+ after creating a new Yodlee feed
Manually Importing PayPal fee transactions.
How to lock or unlock the book.
How to enable Estimates or Quotes feature in my Book?
Recording SuperStream payments in IPA Books+
STP Payrun Has No Figures Appearing
How to update YTD balances on the Payment summary in IPA Books+
Invoice shows Due Date one day before Invoice Date
Editing and creating a new ABA file with an updated amount
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
Removing an account from your IPA Books+ BankData Record
Transaction rule does not pick up the transaction
Configuring and Understanding PayPal integration in IPA Books+
Creating customer statements
Entering the FBT amount on the Payment Summary in IPA Books+
Understanding RESC in IPA Books+
BankData signup & configuration for IPA Books+
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CashBook Online screen wobbles
Processing Employment termination payments (ETP) in IPA Books+:
Refund customer overpayment
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Processing SuperStream in IPA Books+
An error occurred submitting single touch payroll details to the API
Credit Card Account has no provision for a Credit Limit
Creating an ABA file for batch payments processing in bank, from IPA Books+.
Manually Importing PayPal transactions
How to update the billing information in IPA Books+? How to change the credit card details
How to enable/process Taxable Payments Annual Reports (TPAR) in IPA Books+.
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
How to edit/delete the paid invoices in IPA Books+?
How do I enter ACN in IPA Books+?
Enter opening balances in IPA Books+
Processing GST payable and GST refunds to and from the ATO in IPA Books+
Latest Bankdata transactions not available in IPA Books+ Book.
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
Create new user in IPA Books+, Delete the user, share the book with accountants
Invoices print with part of top and left side cut off
Forcing an immediate update of your Yodlee bankfeed
Grey Screen When Trying to Print in IPA Books+
Receiving a cash refund for an overpayment of a bill.
How to unlock the bank account that has been locked after reconciliation.
Cannot change Terms and Credit limits on the IPA Books+ App
IPA Books+ Invoice does not save.
Last financial year to date report does not show transactions to today
How to process the Termination in IPA Books+?
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in IPA Books+
STP Screen has Doubled Up Employees & Gross Amounts in IPA Books+
Looping issue when creating new Book.
FAQ - Yodlee
Changing my Bank Login
Missing Latest Transactions
Connecting to Yodlee FastLink
Direct Bank Feeds
Currently Support BankFeeds
Troubleshooting - Bankdata
Bank Feed Management screen is missing some bank feed connections.
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in IPA Books+
Signing up for a Bankdata license on Reckon Accounts
Latest Bankdata transactions not available in IPA Books+ Book.
Bank Feeds available on Reckon Bank Data
Forcing an immediate update of your Yodlee bankfeed
Bankfeed missing transaction
Accessing Yodlee feeds with MFA for the first time
Creating a direct feed to a Westpac bank account
Yodlee feeds do not automatically update
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
You dont have permission to request bank feeds .....for an ANZ Business One CC
Handling Online Banking and BankData in the one company file
How to Export transactions from your bank account
How to sign up an Australian ANZ Business Banking account to BankData
Unexpected Error Adding Yodlee Feed for BankData
Transactions for Yodlee accounts suddenly stop
You don’t have permission to request bank feeds for this account error when attempting to download B
Don’t have permission to download Bankdata on my Credit Card Number.
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error ‘Something went wrong’, when trying to open GovConnect
Registering your software ID to ATO via ATO Access Manager.
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
Revoking the Multi-factor Authentication (MFA) for use on another device.
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
What is recovery PIN and how to access it in Reckon GovConnect STP portal
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
Common ATO STP Errors in Reckon GovConnect
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
Error message 'Please contact the Tax Office', when submitting STP to ATO
Adding MFA via Chrome extension alternative to smartphone
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
FAQS for GovConnect STP
Table of Contents
Expenses claims allow your employees to claim business expenses back from the business.
For help on modifying the book and activating the Employee Expenses module, go to IPA Books+ Customer Portal help.
Expense claim is also available if your book has the sunsetted version of Time and Expense module.
Staff that will be using the expense claim function need to be setup as Users (Staff) on your Portal account with access to your book (see Adding users) and added as employees to your Book (see Adding employees) with the appropriate Role (see Adding Roles).
If your staff are already added as employees, you need still need to set them up as Portal users then link their Username to their employee contact.
To do this, go to Payroll > Employees > General tab and select the employee's email address from the drop down box under Employee Username.
Customising the Expense claim
The Expense claim template can be customised. From the Administration menu, click on Settings.
Click on Employee expenses in the Day to day settings section.
Then click the arrow to expand Employee expenses.
Click on Manage templates allows you to add your company logo along with any other company details you require on the Expense claim. Click Save when you have finished modifying the template.
The Approval process is available on the medium level of the Employee expenses module. You can toggle between Enabled and Disabled from Employee expense settings.
Enabling the Approval process provides you with more control over the expense claims created by your employee. The employee needs to submit the expense claim for the manager (user with expense claims Approve & Manage permission) to review before it gets approve to be reimburse. As the manager, you can also decline an expense claim and provide a reason (if appliable) so that your employee can correct it before submitting it again.
If you have Expenses approval process enabled and have expense claim transactions in Draft mode, the draft expenses will automatically be set to approved when you disabled the approval process.
Before you start an Expense claim ensure that the accounts, contacts, items and projects required are set up in the book. You can also create contact, account, items and projects as you create the expense claim.
The Project drop down is available when the Project module has been activated. For help on modifying the book and activating the Project module, go to IPA Books+ Customer Portal help.
From the vertical side navigation menu, expand Day to Day menu and in the Business section select Expense claims. Alternatively you can create a new expense claim from Quick add menu on the banner.
The Expense claim list screen will display. You will need to have Expense claim "Manage" permission in order to view all employee expense claim. User who signed in with the employee username can only see the expense created by themselves.
Click Add to create a new Expense claim.
First, choose the Employee from the drop down box, then complete the Expense claim date. Customer and reference code are optional. You can only create expense claim for the employee if you are sign in with the Employee username and do not have Expense claim "Manage" permission.
Next step is to complete the detail of the Expense that needs to be reimbursed. In this area, you have two options for adding the expense detail, Add account and Add item.
When adding an Account, pick the Account that the expense is for, then add in the Amount. Fill in the rest of the fields as required. If the expense is to invoiced to the customer, tick the Billable checkbox. The billable checkbox is available when the Invoice module has been activated.
When adding an Item, pick the Item that the expense is for, complete the Qty. Fill in the rest of the fields as required. If the expense is to invoiced to the customer, tick the Billable box. The billable checkbox is available when the Invoice module has been activated.
Add as many lines as required. Click on Save & close to return to the expense claim overview screen.
Document storage is only available on Employee expenses Medium module. Document storage allows you to attach receipts on the expense claim so the manager can view the receipts before approving for reimbursement.
The expense claim needs to be saved before the Attachments box become active. You can save up to 3 documents (10MB each) per expense claim row.
Editing or deleting an expense claim
To Edit or Delete an expense claim, click on the Expense claim in the expense claims list screen.
Only expense claim with Unpaid and Draft status can be edited. You will need to make the expense claim back to Draft status if you need to modify an expense claim with Approved or Paid status. Edit the expense claim details as required.
To delete an expense claim with Unpaid, Draft or Approved status, click on the Delete link. Paid expense claim cannot be deleted until you have unlink the payment associated on it.
Select the expense claim you want to reimburse from the Expense claim list screen.
You can reimburse an expense claim if it is in Unpaid or Approved status. Click on Reimburse button to make a payment.
The Make payment section will then appear at the bottom of the screen. Fill in the Payment date, Bank account, Amount and then fill in the Reference if you need.
If you need to give more details, click on the View full details button. If you want to know more about creating a payment, check out the Make payment section.
Click Save when you’re done. The Expense claim will then be marked as Paid.
When expense approval is enabled, the employee will need to submit their draft expense claim. The manager (user with Expense claims Approve & Manage permissions) will review the submitted expense claim before approving it to be reimbursed. The manager can also decline the submitted expense claim. Enter a decline reason (if appliable) so your employee can view the reason why it was declined, correct it and submit again.
To add expense claim to an invoice or bill feature is available when the Invoice module has been activated.
Adding Expense claims to an Invoice allows you to charge clients for purchases. On the vertical side navigation menu, expand Day to Day menu and in the Money in section select Invoices.
Click Add to create a new invoice. For more detail on adding invoices, see Invoices.
When you select the customer who has billable expense, a pop up window will display asking if you want to add the billable time to this invoice. Click Yes.
You then select which billable expenses you want added and click Add.
The expense will then be added to the invoice. You can add further invoice lines if required.
Note: The invoice screen will have an Add expenses button when the customer has billable charges. This acts as an reminder that there are outstanding charges linked to the customer. Click on Add expenses button to bring up when Add time and expense list.
Once you have completed the Invoice, click Save.