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Getting Started - IPA Books+
Day to Day
Invoices - IPA Books+
Customer Adjustment Notes
Supplier Adjustment Notes
Chart of Accounts
Customer Statements - IPA Books+
JobKeeper reporting periods
Processing JobKeeper Payments in IPA Books+
Adding JobKeeper Allowance pay items in IPA Books+
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
Processing a Pay Run
Processing SuperStream Payments
Single Touch Payroll - IPA Books+
Processing EOFY - IPA Books+
Lodge Tax File Number (TFN) Declaration
Using IPA Books+ Timesheets with Payroll
FAQ - IPA Books+ STP
Bank Accounts - IPA Books+
IPA Books+ Transactions
Reconciliation - IPA Books+
Reconciling your accounts
Undoing a bank reconciliation
IPA Books+ Search
Import Chart of Accounts
IPA Books+ FAQ
Reconciling External Merchant Fees
Entering YTD Payroll balances in IPA Books+, when migrating from another software.
Payable Type field in IPA Books+
Unable to login to IPA Books+ Portal when Ad-blocker is installed.
Preparing IPA Books+ for Single Touch Payroll, (STP)
How to enter a Director’s Loan into a IPA Books+ Book
Duplicate Pay Runs Automatically Created in IPA Books+
How to Submit a Nil STP Submission to the ATO using IPA Books+
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
Submitting an STP Update Event or Full File Replacement in IPA Books+
How to switch the ownership of a bank feed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Payment summary is out by Pays, which was done via YTD setup.
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
Setting up and processing Payroll in IPA Books+.
How do I enable Leave Loading/Holiday Loading to be included in Super calculations in IPA Books+?
“Invalid Company Information error” in GovConnect STP when submitting pays from IPA Books+
Unable to pay super guarantee for amounts below $450.00
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Text on IPA Books+ new design is not properly aligned
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
Recording RCTI in IPA Books+ or (buyer created tax invoice)
Processing Time In Lieu in IPA Books+
Connecting your Book to your BankData feeds
How to close a BankData Account in IPA Books+
Importing PayPal transactions and matching with my records from PayPal payment services.
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
Downloaded Bankdata transactions disappear from a IPA Books+ Book
Writing Off Bad-Debts in IPA Books+:
How to link Bankdata feeds and allocate transactions in IPA Books+
Creating a new role for a user in IPA Books+.
Postings don’t balance when entering a Journal.
Error - Tax code cant be entered for non-taxable items
Deleting a IPA Books+ BankData subscription
How to Setup and Calculate Super in IPA Books+
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
Super is not calculating
Setting up a BankData account on IPA Books+
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Downloaded bank transaction does not allocate to bank ledger accounts
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to add or change or purchase the new modules? Activate /Deactivate Modules
Credit Card transactions no longer available in IPA Books+ after creating a new Yodlee feed
Manually Importing PayPal fee transactions.
How to lock or unlock the book.
How to enable Estimates or Quotes feature in my Book?
Recording SuperStream payments in IPA Books+
STP Detailed Pay Run Is Blank
How to update YTD balances on the Payment summary in IPA Books+
Invoice shows Due Date one day before Invoice Date
Editing and creating a new ABA file with an updated amount
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
Removing an account from your IPA Books+ BankData Record
Transaction rule does not pick up the transaction
Configuring and Understanding PayPal integration in IPA Books+
Creating customer statements
Entering the FBT amount on the Payment Summary in IPA Books+
Understanding RESC in IPA Books+
BankData signup & configuration for IPA Books+
Do not have a decimal point on the IPA Books+ App
CashBook Online screen wobbles
Processing Employment termination payments (ETP) in IPA Books+:
Refund customer overpayment
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Processing SuperStream in IPA Books+
An error occurred submitting single touch payroll details to the API
Credit Card Account has no provision for a Credit Limit
Creating an ABA file for batch payments processing in bank, from IPA Books+.
Manually Importing PayPal transactions
How to update the billing information in IPA Books+? How to change the credit card details
How to enable/process Taxable Payments Annual Reports (TPAR) in IPA Books+.
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
How to edit/delete the paid invoices in IPA Books+?
How do I enter ACN in IPA Books+?
Enter opening balances in IPA Books+
Processing GST payable and GST refunds to and from the ATO in IPA Books+
Latest Bankdata transactions not available in IPA Books+ Book.
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
Create new user in IPA Books+, Delete the user, share the book with accountants
Invoices print with part of top and left side cut off
Forcing an immediate update of your Yodlee bankfeed
Grey Screen When Trying to Print in IPA Books+
Receiving a cash refund for an overpayment of a bill.
How to unlock the bank account that has been locked after reconciliation.
Cannot change Terms and Credit limits on the IPA Books+ App
IPA Books+ Invoice does not save.
Last financial year to date report does not show transactions to today
How to process the Termination in IPA Books+?
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in IPA Books+
STP Screen has Doubled Up Employees & Gross Amounts in IPA Books+
Looping issue when creating new Book.
FAQ - Yodlee
Changing my Bank Login
Missing Latest Transactions
Connecting to Yodlee FastLink
Direct Bank Feeds
Troubleshooting - Bankdata
Bank Feed Management screen is missing some bank feed connections.
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in IPA Books+
Signing up for a Bankdata license on Reckon Accounts
Latest Bankdata transactions not available in IPA Books+ Book.
Bank Feeds available on Reckon Bank Data
Forcing an immediate update of your Yodlee bankfeed
Bankfeed missing transaction
Accessing Yodlee feeds with MFA for the first time
Creating a direct feed to a Westpac bank account
Yodlee feeds do not automatically update
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
You dont have permission to request bank feeds .....for an ANZ Business One CC
Handling Online Banking and BankData in the one company file
How to Export transactions from your bank account
How to sign up an Australian ANZ Business Banking account to BankData
Unexpected Error Adding Yodlee Feed for BankData
Transactions for Yodlee accounts suddenly stop
You don’t have permission to request bank feeds for this account error when attempting to download B
Don’t have permission to download Bankdata on my Credit Card Number.
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error ‘Something went wrong’, when trying to open GovConnect
Registering your software ID to ATO via ATO Access Manager.
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
Revoking the Multi-factor Authentication (MFA) for use on another device.
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
What is recovery PIN and how to access it in Reckon GovConnect STP portal
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
Common ATO STP Errors in Reckon GovConnect
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
Error message 'Please contact the Tax Office', when submitting STP to ATO
Adding MFA via Chrome extension alternative to smartphone
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
FAQS for GovConnect STP
Recurring transactions permission
The recurring transactions permission is available on Roles (within the Day to Day role dropdown options). The permissions govern whether the specific user can create, edit or delete a recurring transaction template. Administrator and Superuser roles will have all recurring transactions permissions enabled by default.
View: Allows a user to view the recurring transactions list screen and recurring template. However users cannot create or edit a recurring transaction template.
Create and edit: Allows the user to create and edit recurring transaction templates. Note: Enabling this role also enables 'Create and edit' role options for invoices, receipts and receipts.
Delete: Allows the user to delete recurring transaction templates.All: Includes View, Create and edit and Delete permissions. All is enabled for the Administrator and Superuser role by default.
Where do I find Recurring transactions?
The recurring transaction list screen is located on the side menu > Day to Day > Business > Recurring Transactions. A minimum role permission level of 'View' is required to access recurring transactions.
Recurring transactions list screen
The recurring transaction list screen displays all recurring transaction templates set up in the book. Click the Add combo button and select Add receipt to set up a new recurring receipt from this list screen. To create a recurring template, the user will require the Create and edit role permission to be enabled.
Recurring template: This is the name of the recurring receipt template. Transaction type: Displays what transaction type the recurring template is set up for.
Reference: Reference as stated on the recurring receipt template.
Contact: This is the customer who the recurring receipt is created for.
Start date: The start date when the recurring receipt will be first created.
End date: The end date when the recurring transaction creation will finish. The end date will be blank if there is no end date specified or the status is inactive.
Frequency: The interval frequency which the recurring transactions will run.
Next transaction date: The date when the next recurring receipt will be created.
Status: Active or Inactive. The recurring receipt will not create when the template is set to inactive. The status will be inactive when the recurring receipt has completed the last occurrence.
You can filter what type of transactions to display by clicking the funnel icon on the Transaction type column.
Recurring receipt template
The example below shows the recurring receipt template where you can set up the details of the receipt and the recurring schedule. When creating a recurring receipt, select the contact, bank account, receipt method, classification (if activated in the book), reference, accounts or items and quantity to be used when the recurring receipt is created.
Recurring transactions schedule
This is where you define the date interval IPA Books+ will use to create the recurring transaction.
Name: This is the recurring transaction template name and is a mandatory field. Enter a unique name so you can easily identify the recurring template from the Recurring Transactions list.
Frequency: This is the frequency in which IPA Books+ will create the recurring receipt. There are 3 selections - Day(s), Week(s) or Month(s). For example, enter "2 weeks" if you want the receipt to be created fortnightly.
Start date: Select the date when you want the first recurring receipt to be created. If your start date is set on the last day of the month and frequency is monthly, an option will become available to select 'Use last day of the month'. If selected, this will allow IPA Books+ to create the recurring receipt on the last day of the calendar month. For example, you have a monthly recurring receipt template with a start date of 28 Feb 2019 and opt for 'Use last day of each month' selection, the next transaction date will be 31 Mar 2019.
End: Specify under which conditions the recurring receipt will end.
> After: Set the number of times you want the receipt created before it ends. The recurring receipt template will be set to inactive after it has completed the set number of recurring receipt.
> At date: Enter an end date when the last recurring receipt will created. Recurring receipts will not be created after the end date and the recurring receipt template will be set to inactive automatically.
> Never: The recurring receipt will continue to create at the set frequency without an end date.
No. of occurrences remaining: IPA Books+ calculates the number of occurrences remaining based on the start date, frequency and end date conditions.
Next transaction date: This is the next transaction date that the recurring receipt will be created on.
Status: This is the recurring receipt template status. When the end date has lapsed (no occurrences remaining), the template will be set to inactive and no further receipt transactions will not be created.
Skip next occurrence
This function allows you to skip the next occurrence should you not require the recurring receipt to be created at any stage. When you click on 'Skip next occurrence' in the recurring transaction template, a message will appear asking you to confirm the action and the new next transaction date for the recurring receipt. The number of occurrences remaining will be reduced by 1 when you skip an occurrence.
Set as recurring
You can also set up a recurring receipt template from an existing receipt transaction. You will need to have Recurring transactions 'Create and edit' permission to set up a recurring receipt template. Receipt details such as Contact, Payment method, Reference, Details, Bank account and new transaction allocation details will be copy onto a new recurring receipt transaction template when you click 'Set as recurring' from the existing receipt.
Recurring template column on receipt list
To allow you to easily identify which receipts are created from a recurring receipt template, a Recurring template column has been added to the Receipt list screen. The recurring template name will be shown if the receipt transaction was created from a recurring template.
Q: What time does IPA Books+ create the recurring transaction?
A: IPA Books+ creates the recurring transactions every hour.
Q: How can I tell if a transaction is created from a recurring receipt template or by another user?
A: The recurring receipt template name will be display in the Recurring template column. If the column is empty, it would mean the receipt transaction isn't associated to a recurring transaction. Alternatively, you can go to 'View history' on the Receipt and locate the 'Receipt created' description. Receipts created from recurring receipt template will display "System" as the full name of the receipt creator.
Q: I have set up a recurring receipt with today as the Start date. However, when I go to the Receipt list, it has not been created yet.
A: Please check the receipt list later as it has been queued. You can also check the 'Next transaction date' on the Recurring transactions list if it has been updated.
Q: I have the Invoices & Bills Medium module on my book. I can create invoices and view recurring transactions list on my book but I cannot add a recurring receipt.
A: You need to have the Create and edit permission enabled for Recurring Transactions in order to create a recurring transaction. Check that you have the permission enabled in Settings > Books Settings > Roles. If you do not have the Create and edit permission enabled under Recurring Transactions, you will need to ask your book administrator to grant you access.
Q: I have the Core module on my book. I can create a receipt on my book but I cannot add a recurring receipt.
A: Recurring transaction is available with the Invoice & Bills Medium module only. You can upgrade your book to Invoices & Bills Medium through the book launch page in your Reckon Portal dashboard. Select the menu icon on your book tile > Settings > Customise your IPA Books+ modules.