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Getting Started - IPA Books+
Day to Day
Invoices - IPA Books+
Customer Adjustment Notes
Supplier Adjustment Notes
Chart of Accounts
Customer Statements - IPA Books+
JobKeeper reporting periods
Processing JobKeeper Payments in IPA Books+
Adding JobKeeper Allowance pay items in IPA Books+
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
Processing a Pay Run
Processing SuperStream Payments
Single Touch Payroll - IPA Books+
Processing EOFY - IPA Books+
Lodge Tax File Number (TFN) Declaration
Using IPA Books+ Timesheets with Payroll
FAQ - IPA Books+ STP
Bank Accounts - IPA Books+
IPA Books+ Transactions
Reconciliation - IPA Books+
Reconciling your accounts
Undoing a bank reconciliation
IPA Books+ Search
Import Chart of Accounts
IPA Books+ FAQ
Reconciling External Merchant Fees
Entering YTD Payroll balances in IPA Books+, when migrating from another software.
Payable Type field in IPA Books+
Unable to login to IPA Books+ Portal when Ad-blocker is installed.
Preparing IPA Books+ for Single Touch Payroll, (STP)
How to enter a Director’s Loan into a IPA Books+ Book
Duplicate Pay Runs Automatically Created in IPA Books+
How to Submit a Nil STP Submission to the ATO using IPA Books+
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
Submitting an STP Update Event or Full File Replacement in IPA Books+
How to switch the ownership of a bank feed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Payment summary is out by Pays, which was done via YTD setup.
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
Setting up and processing Payroll in IPA Books+.
How do I enable Leave Loading/Holiday Loading to be included in Super calculations in IPA Books+?
“Invalid Company Information error” in GovConnect STP when submitting pays from IPA Books+
Unable to pay super guarantee for amounts below $450.00
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Text on IPA Books+ new design is not properly aligned
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
Recording RCTI in IPA Books+ or (buyer created tax invoice)
Processing Time In Lieu in IPA Books+
Connecting your Book to your BankData feeds
How to close a BankData Account in IPA Books+
Importing PayPal transactions and matching with my records from PayPal payment services.
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
Downloaded Bankdata transactions disappear from a IPA Books+ Book
Writing Off Bad-Debts in IPA Books+:
How to link Bankdata feeds and allocate transactions in IPA Books+
Creating a new role for a user in IPA Books+.
Postings don’t balance when entering a Journal.
Error - Tax code cant be entered for non-taxable items
Deleting a IPA Books+ BankData subscription
How to Setup and Calculate Super in IPA Books+
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
Super is not calculating
Setting up a BankData account on IPA Books+
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Downloaded bank transaction does not allocate to bank ledger accounts
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to add or change or purchase the new modules? Activate /Deactivate Modules
Credit Card transactions no longer available in IPA Books+ after creating a new Yodlee feed
Manually Importing PayPal fee transactions.
How to lock or unlock the book.
How to enable Estimates or Quotes feature in my Book?
Recording SuperStream payments in IPA Books+
STP Payrun Has No Figures Appearing
How to update YTD balances on the Payment summary in IPA Books+
Invoice shows Due Date one day before Invoice Date
Editing and creating a new ABA file with an updated amount
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
Removing an account from your IPA Books+ BankData Record
Transaction rule does not pick up the transaction
Configuring and Understanding PayPal integration in IPA Books+
Creating customer statements
Entering the FBT amount on the Payment Summary in IPA Books+
Understanding RESC in IPA Books+
BankData signup & configuration for IPA Books+
Do not have a decimal point on the IPA Books+ App
CashBook Online screen wobbles
Processing Employment termination payments (ETP) in IPA Books+:
Refund customer overpayment
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Processing SuperStream in IPA Books+
An error occurred submitting single touch payroll details to the API
Credit Card Account has no provision for a Credit Limit
Creating an ABA file for batch payments processing in bank, from IPA Books+.
Manually Importing PayPal transactions
How to update the billing information in IPA Books+? How to change the credit card details
How to enable/process Taxable Payments Annual Reports (TPAR) in IPA Books+.
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
How to edit/delete the paid invoices in IPA Books+?
How do I enter ACN in IPA Books+?
Enter opening balances in IPA Books+
Processing GST payable and GST refunds to and from the ATO in IPA Books+
Latest Bankdata transactions not available in IPA Books+ Book.
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
Create new user in IPA Books+, Delete the user, share the book with accountants
Invoices print with part of top and left side cut off
Forcing an immediate update of your Yodlee bankfeed
Grey Screen When Trying to Print in IPA Books+
Receiving a cash refund for an overpayment of a bill.
How to unlock the bank account that has been locked after reconciliation.
Cannot change Terms and Credit limits on the IPA Books+ App
IPA Books+ Invoice does not save.
Last financial year to date report does not show transactions to today
How to process the Termination in IPA Books+?
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in IPA Books+
STP Screen has Doubled Up Employees & Gross Amounts in IPA Books+
Looping issue when creating new Book.
FAQ - Yodlee
Changing my Bank Login
Missing Latest Transactions
Connecting to Yodlee FastLink
Direct Bank Feeds
Currently Support BankFeeds
Troubleshooting - Bankdata
Bank Feed Management screen is missing some bank feed connections.
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in IPA Books+
Signing up for a Bankdata license on Reckon Accounts
Latest Bankdata transactions not available in IPA Books+ Book.
Bank Feeds available on Reckon Bank Data
Forcing an immediate update of your Yodlee bankfeed
Bankfeed missing transaction
Accessing Yodlee feeds with MFA for the first time
Creating a direct feed to a Westpac bank account
Yodlee feeds do not automatically update
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
You dont have permission to request bank feeds .....for an ANZ Business One CC
Handling Online Banking and BankData in the one company file
How to Export transactions from your bank account
How to sign up an Australian ANZ Business Banking account to BankData
Unexpected Error Adding Yodlee Feed for BankData
Transactions for Yodlee accounts suddenly stop
You don’t have permission to request bank feeds for this account error when attempting to download B
Don’t have permission to download Bankdata on my Credit Card Number.
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error ‘Something went wrong’, when trying to open GovConnect
Registering your software ID to ATO via ATO Access Manager.
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
Revoking the Multi-factor Authentication (MFA) for use on another device.
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
What is recovery PIN and how to access it in Reckon GovConnect STP portal
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
Common ATO STP Errors in Reckon GovConnect
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
Error message 'Please contact the Tax Office', when submitting STP to ATO
Adding MFA via Chrome extension alternative to smartphone
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
FAQS for GovConnect STP
Legacy KB ID: 5339
- Purchase a BankData Module
- Add your bank and credit card accounts on the Bank Feed Management screen
- For Direct Bank Feeds, download the bank authority form, complete and sign it and send to Reckon. Allow 8 days for activation.
- When transactions received, BankData Account owner to link the bankdata feed to the bank ledger account inside IPA Books+. Then any user with banking permissions can download and process bank transactions.
Step 1: Purchase a BankData Plan
On your Book icon, click on the 3 dots > Settings > Customise your ReckonOne modules;
Select a plan in the Connect to your bank section
Complete the purchase
Step 2: Add accounts to your BankData Record
In your Book, Banking > Bank connections > Connect an account;
Click on Add Feed
Follow the directions to add your Bank Account
1. For Account type select either bank or credit cards
2. In Financial institution field:
a for a Direct feed, select from the short Available directly list
b. for banks not listed in a), select from the Available by Yodlee list
1.Yodlee will be asked for your bank internet login credentials. If you are not comfortable giving your credentials to a 3rd party you should not use this service.
2.credit cards are available only through a Yodlee feed
3. Enter account details:
a. Direct feeds – enter Bank Account Name, BSB and Account number as they appear on your bank statement
Input fields are structured to check your entries and where necessary zeros may be added to the beginning or the end of the number you entered to make the number given you by the bank conform with the format used in electronic exchange files.
b. Yodlee feeds – enter bank internet credentials, and if required, the security code.
1. Yodlee will access all accounts of either bank or credit card type available on this login. In most cases you will need only one Yodlee connection to access your credit card accounts and one other to access bank accounts.
2. You will need multiple Yodlee connections if:
1. You have credit card and bank accounts with different financial institutions for which you have separate login credentials;
2. You require bank and credit card accounts from the same financial institution
3. The accounts you require for your business are held by different people with separate login credentials.
3. Part of the setup process Yodlee will get up to 3 months of transactions for each account found.
Australian ANZ bank customers can complete the signup on the ANZ website for a faster approval. Click here for full instructions.
Australian Westpac Live customers can complete the signup on the Westpac Live website for a faster approval. Click here for full instructions.
Bank Feed Management screen will now show the Status for direct feeds as Saved and for Yodlee feeds as Active.
Step 3: Complete the Bank authority
Only applies to direct bank feeds
- Click the link in the confirmation email you receive after entering your bank account details.
- It will be prefilled with the information you entered earlier.
- Add any further details requested and sign the form in accordance with the authority held by the bank on this account.
- You can add more accounts on to this form, but:
- They must be first entered into your bankdata record
- The signatories on all the accounts on the form must be the same.
- Send the form to Reckon: firstname.lastname@example.org
CBA customers must post the original form to Reckon on the postal address at the bottom of the form.
- Locked Bag 7522
- Milsons Points. NSW 2060.
Please Note: every bank account must have a signed authority form.
6. Reckon will mark your file and forward your application to the Bank
At this stage your Bank Feed Management screen will show the Status as Form with Bank.
Step 4: Await notification of bank activation
When the bank approves your application, entries to your bank account from that day will be copied to a file that will be sent to Reckon the following day.
When we receive a transaction to your nominated accounts for the first time we will send you an email letting you know that you have transactions to download.
When the first transaction is received the status on the Bank Feed Management screen will change to Active.
The sign-up process is now complete.
Step 5: Linking BankData to a IPA Books+ bank ledger account
You will be able to link to a bank account after you have received notification that your account is active. Yodlee connections are available immediately
If you have applied to link a number of bank accounts, these accounts may be activated on different days.
Although the bank account may be made active by the bank, Reckon will not register the account as active until the first transaction is received.
Only the BankData account owner can link the bank ledger account to the bankdata feed. Once that is done any user with Banking permissions will be able to download and process transactions.
1. Go to the Banking > Bank Connections
2. Link the available bank feed to a bank ledger account
1. On the line of the bankfeed, click Link
2. Select an account from the field that opens to the left
3. Click Save
3. Return to the Banking > Bank Accounts screen. On your bank entry:
1. Click on Actions button
2. Select New transactions
3. In the Upload Source section, ensure the highlight is on the bankfeed
In the table below you’ll see your transactions waiting to be allocated.
Direct bank feeds are automatically updated each morning and are mostly ready by the start of business.
Yodlee feeds follow a different update schedule and the latest transactions will not be ready until later in the day.
Yodlee connections that involve an additional security code to access the bank or credit card website cannot be automatically updated. Each time you want updated transactions you will need to:
1. Go to Banking > Bank Connections > Connect an Account
2. On your Yodlee line, click on the Authentication Required link in the Status column
3. Enter your bank internet login credentials and when requested the security code
4. Wait a few minutes for Yodlee to retrieve your transactions since the last update.
Need more help?
Ask the Reckon Community at: https://www.reckon.com/au/support/one/.