Do not have a decimal point on the IPA Books+ App

Legacy KB ID: 5172

Question

Why don’t I have a decimal point on my IPA Books+ App?

Answer

Download a Google Keyboard for your Samsung Android device from the Play Store

 

The Issue

The Samsung Android 4.4.2 keyboard does not show a decimal point on the IPA Books+ App when entering Quantity on an invoice.

You need to download a 3rd party keyboard – like Google Keyboard – to get this functionality.

 

Workaround

1.    Open the Play Store App and search Apps for Google Keyboard.  Click on the Download button.  Once it is finished click on Open.

2.    Click Get Started and follow the prompts.

3.    Click Enable in Settings

4.    At the Android OS Keyboard settings , tick Google Keyboard.  Click OK on the message that comes up.

5.    Click Switch input methods – this will bring up a box with options of Samsung Keyboard or Google Keyboard.  Select English (US) Google Keyboard

6.    Now click Finish

7.    Go into the IPA Books+ app and you will now have a decimal when in the Quantity field. 

 

Need more help?

Ask the Reckon Community at: https://www.reckon.com/au/support/one/



How did we do?

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