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Getting Started - IPA Books+
Day to Day
Invoices - IPA Books+
Customer Adjustment Notes
Supplier Adjustment Notes
Chart of Accounts
Customer Statements - IPA Books+
JobKeeper reporting periods
Processing JobKeeper Payments in IPA Books+
Adding JobKeeper Allowance pay items in IPA Books+
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
Processing a Pay Run
Processing SuperStream Payments
Single Touch Payroll - IPA Books+
Processing EOFY - IPA Books+
Lodge Tax File Number (TFN) Declaration
Using IPA Books+ Timesheets with Payroll
FAQ - IPA Books+ STP
Bank Accounts - IPA Books+
IPA Books+ Transactions
Reconciliation - IPA Books+
Reconciling your accounts
Undoing a bank reconciliation
IPA Books+ Search
Import Chart of Accounts
IPA Books+ FAQ
Reconciling External Merchant Fees
Entering YTD Payroll balances in IPA Books+, when migrating from another software.
Payable Type field in IPA Books+
Unable to login to IPA Books+ Portal when Ad-blocker is installed.
Preparing IPA Books+ for Single Touch Payroll, (STP)
How to enter a Director’s Loan into a IPA Books+ Book
Duplicate Pay Runs Automatically Created in IPA Books+
How to Submit a Nil STP Submission to the ATO using IPA Books+
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
Submitting an STP Update Event or Full File Replacement in IPA Books+
How to switch the ownership of a bank feed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Payment summary is out by Pays, which was done via YTD setup.
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
Setting up and processing Payroll in IPA Books+.
How do I enable Leave Loading/Holiday Loading to be included in Super calculations in IPA Books+?
“Invalid Company Information error” in GovConnect STP when submitting pays from IPA Books+
Unable to pay super guarantee for amounts below $450.00
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Text on IPA Books+ new design is not properly aligned
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
Recording RCTI in IPA Books+ or (buyer created tax invoice)
Processing Time In Lieu in IPA Books+
Connecting your Book to your BankData feeds
How to close a BankData Account in IPA Books+
Importing PayPal transactions and matching with my records from PayPal payment services.
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
Downloaded Bankdata transactions disappear from a IPA Books+ Book
Writing Off Bad-Debts in IPA Books+:
How to link Bankdata feeds and allocate transactions in IPA Books+
Creating a new role for a user in IPA Books+.
Postings don’t balance when entering a Journal.
Error - Tax code cant be entered for non-taxable items
Deleting a IPA Books+ BankData subscription
How to Setup and Calculate Super in IPA Books+
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
Super is not calculating
Setting up a BankData account on IPA Books+
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Downloaded bank transaction does not allocate to bank ledger accounts
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to add or change or purchase the new modules? Activate /Deactivate Modules
Credit Card transactions no longer available in IPA Books+ after creating a new Yodlee feed
Manually Importing PayPal fee transactions.
How to lock or unlock the book.
How to enable Estimates or Quotes feature in my Book?
Recording SuperStream payments in IPA Books+
STP Payrun Has No Figures Appearing
How to update YTD balances on the Payment summary in IPA Books+
Invoice shows Due Date one day before Invoice Date
Editing and creating a new ABA file with an updated amount
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
Removing an account from your IPA Books+ BankData Record
Transaction rule does not pick up the transaction
Configuring and Understanding PayPal integration in IPA Books+
Creating customer statements
Entering the FBT amount on the Payment Summary in IPA Books+
Understanding RESC in IPA Books+
BankData signup & configuration for IPA Books+
Do not have a decimal point on the IPA Books+ App
CashBook Online screen wobbles
Processing Employment termination payments (ETP) in IPA Books+:
Refund customer overpayment
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Processing SuperStream in IPA Books+
An error occurred submitting single touch payroll details to the API
Credit Card Account has no provision for a Credit Limit
Creating an ABA file for batch payments processing in bank, from IPA Books+.
Manually Importing PayPal transactions
How to update the billing information in IPA Books+? How to change the credit card details
How to enable/process Taxable Payments Annual Reports (TPAR) in IPA Books+.
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
How to edit/delete the paid invoices in IPA Books+?
How do I enter ACN in IPA Books+?
Enter opening balances in IPA Books+
Processing GST payable and GST refunds to and from the ATO in IPA Books+
Latest Bankdata transactions not available in IPA Books+ Book.
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
Create new user in IPA Books+, Delete the user, share the book with accountants
Invoices print with part of top and left side cut off
Forcing an immediate update of your Yodlee bankfeed
Grey Screen When Trying to Print in IPA Books+
Receiving a cash refund for an overpayment of a bill.
How to unlock the bank account that has been locked after reconciliation.
Cannot change Terms and Credit limits on the IPA Books+ App
IPA Books+ Invoice does not save.
Last financial year to date report does not show transactions to today
How to process the Termination in IPA Books+?
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in IPA Books+
STP Screen has Doubled Up Employees & Gross Amounts in IPA Books+
Looping issue when creating new Book.
FAQ - Yodlee
Changing my Bank Login
Missing Latest Transactions
Connecting to Yodlee FastLink
Direct Bank Feeds
Currently Support BankFeeds
Troubleshooting - Bankdata
Bank Feed Management screen is missing some bank feed connections.
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in IPA Books+
Signing up for a Bankdata license on Reckon Accounts
Latest Bankdata transactions not available in IPA Books+ Book.
Bank Feeds available on Reckon Bank Data
Forcing an immediate update of your Yodlee bankfeed
Bankfeed missing transaction
Accessing Yodlee feeds with MFA for the first time
Creating a direct feed to a Westpac bank account
Yodlee feeds do not automatically update
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
You dont have permission to request bank feeds .....for an ANZ Business One CC
Handling Online Banking and BankData in the one company file
How to Export transactions from your bank account
How to sign up an Australian ANZ Business Banking account to BankData
Unexpected Error Adding Yodlee Feed for BankData
Transactions for Yodlee accounts suddenly stop
You don’t have permission to request bank feeds for this account error when attempting to download B
Don’t have permission to download Bankdata on my Credit Card Number.
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error ‘Something went wrong’, when trying to open GovConnect
Registering your software ID to ATO via ATO Access Manager.
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
Revoking the Multi-factor Authentication (MFA) for use on another device.
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
What is recovery PIN and how to access it in Reckon GovConnect STP portal
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
Common ATO STP Errors in Reckon GovConnect
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
Error message 'Please contact the Tax Office', when submitting STP to ATO
Adding MFA via Chrome extension alternative to smartphone
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
FAQS for GovConnect STP
Timesheets allow you to keep track of what your employees have been up to, and to then bill clients for that work.
Staff that will be using the timesheet function need to be setup as Users (Staff) on your Portal account with access to your book (see Adding users) and added as employees to your Book (see Adding employees) with the appropriate Role (see Adding Roles).
If your staff are already added as employees, you need still need to set them up as Portal users then link their Username to their employee contact.
To do this, go to Payroll > Employees > General tab and select the employee's email address from the drop down box under Employee Username.
To access timesheet setting from the Administration menu, click on Settings.
Click on Time in the Day to day settings section.
Click to expand Timesheets section to display the timesheet settings.
Approval process: This option allows you to enable or disable timesheet approval process.
First day of week: Select which day the timesheet work week start from.
Time options: Choose how billable time will be displayed on the invoice. When transferring the timesheet information to an invoice, you can choose how this information will be displayed on the invoice.**
An update set of permission for Timesheet has been added to Administrator, Payroll administrator and Superuser roles. These permissions govern what type of action a user can perform on Timesheets.
View: Allows view only access to timesheets.
Create and edit: Allows user to view, create new timesheets, modify existing timesheets and submit timesheets for approval.
Delete: Allows user to view, create new timesheets, modify existing timesheets and delete timesheets.
Approve: Allow user to approve submitted status timesheets.
Manage: Allow user to view all employees timesheets.
Print: Allow user to print timesheets.
Assign pay item: Allow user to select which pay item to use on timesheet entry.*
All: All permission above. All is enabled for Administrator, Payroll administrator and Superuser roles.
Before you start using Timesheets ensure that Accounts, Customers, Items and Projects required are set up in the book. Items must be set up as Service items to be used in timesheets. You can also create account, contact, items and projects as you create the timesheet.
The Project drop down is available when the Project module has been activated. For help on modifying the book and activating the Project module, go to IPA Books+ Customer Portal help.
From the vertical side navigation menu, expand Day to Day menu and in the Business section select Timesheets. Alternatively you can create a new Timesheet from Quick add menu on the banner.
The Timesheets list screen will display. For the purpose of this help article, we have timesheet approval enabled, have Payroll medium module activated on the book and log in with the Administrator role.
Timesheets "Manage" permission is required in order to view all employees timesheets. User who signed in with the employee username can only view and create timesheet for themselves.
Click Add to create a new Timesheet.
When you add a timesheet, it will default to the Week view. The first day of week can be change from the Time settings.
First choose the employee from the drop down box then select Week beginning date. Click Add in Week view to enter the time.
Enter the hours worked in each date field. The maximum number of hours allow in each day field is 24 hours. If no work was done on a particular day, leave the day field as 0.00.
Click on Add to add another row so you can add time for different customer in the same week beginning period.
When you have finished, click Save & close. All saved timesheet entries will be in Draft status when timesheet approval process is enabled.
To delete a row, tick the box to the left of the the row, then click Delete.
If you prefer to create your timesheet from the day view, you can change the view by clicking in the ‘Day view’ link at the top left.
First choose the employee from the drop down box then the Week beginning. Then to add time in Week view, click Add.
Complete the required information / fields. The maximum number of hours allow in each day is 24 hours. If this time is to be billable to the customer tick the Billable box.
To delete a row, click on the 'X' to the right of the row.
When you have finished, click Save & close. All saved timesheet entries will be in Draft status when timesheet approval process is enabled,
Timesheet approval process allows the manager to review the employee submitted timesheets before approving it. Only approved status timesheet data can be use to create a pay run. The approval process needs to be enabled to use timesheet data to create a pay run and is available on the medium level of the Time module.
If you disable timesheets approval process, any draft, submitted or approved timesheets wil be now categorised as either non-billable or billable.
Submitting daily timesheet
When you have complete and ready to submit a timesheet from the day view, click on the Submit button. Once the timesheet is in Submitted status, you will not be able to modify it. You will need to make it back to draft to edit the timesheet data.
Submitting weekly timesheet
To submit a timesheet from the week view, select the checkbox on the row then click on Submit button on the footer. Once the timesheet is in Submitted status, you will not be able to modify it. You will need to make it back to draft to edit the timesheet data.
You can decline a timesheet when it is submitted. Users with Timesheet 'Approve' permission enabled can decline a submitted timesheet. You can add a decline reason so the employee knows why it is decline and correct their timesheet then submit it for approval again. Decline reason will be visible on day view.
User with Timesheet 'Create and edit' permission can make declined status timesheet back to draft to edit. Timesheet 'Create and edit' permission is enable on Employee book role by default.
After the employee timesheet is submittied, reviewed and ready to be approve, select the checkbox on the row then click on Approve button on the footer. From the submitted timesheet day view, click on Approve button to approve the timesheet. You can also approve from the day view.
Once the timesheet is approved, it is ready to be use to create a pay run. Click here to learn how to create timesheet pay run.
Adding timesheets to invoice
Now that the Timesheets are done, you can add the information into an invoice. On the vertical side navigation menu, expand Day to Day menu and in the Money in section select Invoices.
Click Add to create a new invoice. For more detail on adding invoices, see Invoices.
When you select the customer, a pop up window will display asking if you want to add the billable time to this invoice. Click Yes.
You then select which billable time you want added and click Add.
The time will then be added to the invoice. You can add further invoice lines if required.
Note: The invoice screen will have an Add time button when the customer has billable charges. This acts as an reminder that there are outstanding charges linked to the customer. Click on Add time button to bring up when Add time and expense list.
Once you have completed the Invoice, click Save.
Access to Timesheets report is govern by the Timesheet report permission. Administrator, Payroll Administrator, Limited and Superuser roles will have timesheets report permission enabled by default.
To view the timesheets report, go to Reports centre and select Timesheets category.
The reports shows all time entries created and can be group by the following report options.
- Service item
- Billable status
- Timesheet status
- Weekly period
Weekly period is based on the ‘First day of week’ settings on the book time settings. For example if ‘First day of week’ is Wednesday, the weekly period for June 2020 will be `Wed 3 June to Tue 9 June`. Week 2 will be `10 June to 16 June`.