Troubleshooting
IFA Books+ (UK) troubleshooting
Entering YTD Payroll balances in IPA Books+, when migrating from another software.
Legacy KB Id: 5598
Payable Type field in IPA Books+
Legacy KB Id: 5473
Unable to login to IPA Books+ Portal when Ad-blocker is installed.
Legacy KB Id: 5608
Preparing IPA Books+ for Single Touch Payroll, (STP)
Legacy KB Id: 5663
How to enter a Director’s Loan into a IPA Books+ Book
Legacy KB Id: 5447
Duplicate Pay Runs Automatically Created in IPA Books+
Legacy KB Id: 5755
How to Submit a Nil STP Submission to the ATO using IPA Books+
Question. I'm using IPA Books+ and I need to be able to send the ATO a "Nil" STP submission. How can I do this? Answer. Please follow the following steps: 1. Go to Payroll>Single Touch Payroll (EOFY)…
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
Legacy KB Id: 5521
Submitting an STP Update Event or Full File Replacement in IPA Books+
Legacy KB Id: 5759
How to switch the ownership of a bank feed
Legacy KB Id: 5664
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
Legacy KB Id: 5210
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Legacy KB Id: 5729
Payment summary is out by Pays, which was done via YTD setup.
Legacy KB Id: 5579
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
Legacy KB Id: 4224
Setting up and processing Payroll in IPA Books+.
Legacy KB Id: 5717
How do I enable Leave Loading to be included in Super calculations in IPA Books+?
Legacy KB Id: 5740
“Invalid Company Information error” in GovConnect STP when submitting pays from IPA Books+
Legacy KB Id: 5680
Unable to pay super guarantee for amounts below $450.00
Legacy KB Id: 5482
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Legacy KB Id: 5200
Text on IPA Books+ new design is not properly aligned
Legacy KB Id: 5282
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
Legacy KB Id: 5437
Recording RCTI in IPA Books+ or (buyer created tax invoice)
Legacy KB Id: 5649
Processing Time In Lieu in IPA Books+
Legacy KB Id: 5433
Connecting your Book to your BankData feeds
Legacy KB Id: 5340
"An error occurred while processing your request or the page you last visited does not exist anymore" when create/view a TPAR report
ISSUE: When trying to create or view a TPAR report, I received an error message: "An error occurred while processing your request or the page you last visited does not exist anymore". There are a few…
How to close a BankData Account in IPA Books+
Legacy KB Id: 5185
Importing PayPal transactions and matching with my records from PayPal payment services.
Legacy KB Id: 5712
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Legacy KB Id: 5531
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
Legacy KB Id: 5610
Downloaded Bankdata transactions disappear from a IPA Books+ Book
Legacy KB Id: 5617
Writing Off Bad-Debts in IPA Books+:
Legacy KB Id: 5728
How to link Bankdata feeds and allocate transactions in IPA Books+
Legacy KB Id: 5440
Creating a new role for a user in IPA Books+.
Legacy KB Id: 5613
Postings don’t balance when entering a Journal.
Legacy KB Id: 5323
Error - Tax code cant be entered for non-taxable items
Legacy KB Id: 5374
Deleting a IPA Books+ BankData subscription
Legacy KB Id: 5366
How to Setup and Calculate Super in IPA Books+
Legacy KB Id: 5758
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
Legacy KB Id: 5653
Super is not calculating
Legacy KB Id: 5556
Setting up a BankData account on IPA Books+
Legacy KB Id: 5334 Setting up BankData in IPA Books+
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
Legacy KB Id: 5478
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Legacy KB Id: 5276
Downloaded bank transaction does not allocate to bank ledger accounts
Legacy KB Id: 5418
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
Legacy KB Id: 5721
How to add or change or purchase the new modules? Activate /Deactivate Modules
Legacy KB Id: 5536
Credit Card transactions no longer available in IPA Books+ after creating a new Yodlee feed
Legacy KB Id: 5620
Manually Importing PayPal fee transactions.
Legacy KB Id: 5714
How to lock or unlock the book.
Legacy KB Id: 5615
How to enable Estimates or Quotes feature in my Book?
Legacy KB Id: 5720
Recording SuperStream payments in IPA Books+
Legacy KB Id: 5456
STP Payrun Has No Figures Appearing
Legacy KB Id: 5733
How to update YTD balances on the Payment summary in IPA Books+
Legacy KB Id: 5489
Invoice shows Due Date one day before Invoice Date
Legacy KB Id: 5484
Editing and creating a new ABA file with an updated amount
Legacy KB Id: 5637
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
Legacy KB Id: 5651
Removing an account from your IPA Books+ BankData Record
Legacy KB Id: 5365
Transaction rule does not pick up the transaction
Legacy KB Id: 5537
Configuring and Understanding PayPal integration in IPA Books+
Legacy KB Id: 5476
Creating customer statements
Legacy KB Id: 5702
Entering the FBT amount on the Payment Summary in IPA Books+
Legacy KB Id: 5445
Understanding RESC in IPA Books+
Legacy KB Id: 5553
BankData signup & configuration for IPA Books+
Legacy KB Id: 5339
Do not have a decimal point on the IPA Books+ App
Legacy KB Id: 5172
CashBook Online screen wobbles
Legacy KB Id: 4792
Processing Employment termination payments (ETP) in IPA Books+:
Legacy KB Id: 5592
Refund customer overpayment
Legacy KB Id: 5561
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
Legacy KB Id: 5609
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Legacy KB Id: 5605
Processing SuperStream in IPA Books+
Legacy KB Id: 5718
An error occurred submitting single touch payroll details to the API
Legacy KB Id: 5746
Credit Card Account has no provision for a Credit Limit
Legacy KB Id: 4235
Creating an ABA file for batch payments processing in bank, from IPA Books+.
Legacy KB Id: 5632
Manually Importing PayPal transactions
Legacy KB Id: 5713
How to update the billing information in IPA Books+? How to change the credit card details
Legacy KB Id: 5533
How to enable/process Taxable Payments Annual Reports (TPAR) in IPA Books+.
Legacy KB Id: 5716
No ability to unlink a bank ledger account from a bank feed
Legacy KB Id: 5642
How to purchase the expired trial book?
Legacy KB Id: 5541
How to edit/delete the paid invoices in IPA Books+?
Legacy KB Id: 5568
Supplier Overpayment
Legacy KB Id: 5557
How do I enter ACN in IPA Books+?
Legacy KB Id: 5641
Enter opening balances in IPA Books+
Legacy KB Id: 5487
Processing GST payable and GST refunds to and from the ATO in IPA Books+
Legacy KB Id: 5425
Latest Bankdata transactions not available in IPA Books+ Book.
Legacy KB Id: 5619
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
Legacy KB Id: 5398
Create new user in IPA Books+, Delete the user, share the book with accountants
Legacy KB Id: 5559
Invoices print with part of top and left side cut off
Legacy KB Id: 5306
Forcing an immediate update of your Yodlee bankfeed
Legacy KB Id: 5635
Grey Screen When Trying to Print in IPA Books+
Legacy KB Id: 5761
Receiving a cash refund for an overpayment of a bill.
Legacy KB Id: 5644
How to unlock the bank account that has been locked after reconciliation.
Legacy KB Id: 5614
Cannot change Terms and Credit limits on the IPA Books+ App
Legacy KB Id: 5197
IPA Books+ Invoice does not save.
Legacy KB Id: 5448
Last financial year to date report does not show transactions to today
Legacy KB Id: 5446
How to process the Termination in IPA Books+?
Legacy KB Id: 5591
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in IPA Books+
Legacy KB Id: 5765
STP Screen has Doubled Up Employees & Gross Amounts in IPA Books+
Legacy KB Id: 5757
Looping issue when creating new Book.
Legacy KB Id: 5590