Payment Summary - Period during which payments were made date is reporting incorrectly.

Legacy KB ID: 1342

Question

When I produce a payment summary for an employee, the field "Period during which payments were made" has a date range which does not include some of the pays which can clearly be seen on the employee quick report. How can I fix this?

Answer

This is due to the employee's start date not being entered correctly.

To correct this;
1) Go to the 'Lists' drop down menu and select 'Employee List'.
2) Double click on the employee who's start date needs editing.
3) In the 'Address Info' tab edit the field titled 'Joined' to the employees correct start date.
4) Click OK to save these changes.

How did we do?

The mail api was given an invalid value, possibly an invalid email address in Reckon Accounts when emailing

Deposits with Tax codes not reported correctly.

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