Reckon Accounts Desktop: Cannot integrate Software

Legacy KB ID: 3777

Question

Why do I get the error:

”An error occurred while posting the standard accounts and items to the Reckon data file. Error code -14: QuickBooks OLE link error. Please fix the problem and try again.”

When I do the first transfer of information from Reckon?

Answer

This problem effects Reckon Accounts Premier and Enterprise users on Windows operating systems. 

When you open the application for the first time you are asked to select an industry edition. This selection requires certain *.dll (dynamic link library) files to be registered, which is done when you close Reckon. 

If you attempt to integrate with software like POS before closing QuickBooks for the first time, the integration will fail as the required *.dll files are not registered. 

Solution

Close Reckon to force the *.dll files to register.  Re-open Reckon and integrate with POS or other integrating software.

This problem will only manifest itself before Reckon is closed for the first time. 

 

How did we do?

Reckon Accounts: Missing or Duplicate entries in the Tax Detail report when set to Cash basis

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